Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.


"Very nice people and a five star experience. Would highly recommend this dealership to everyone. Bought a 2012 Kawasaki Brute Force 750 EPS. They installed the plow, and racks for me. Very pleasant to work with. Thanks to Bob, Mary, Jason. Good people !!! Bryan Rockford Il."
By: Bryan    Rockford, IL
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"i have been coming to open air since the first week they were open. I have had nothing but the best experiences here. Everyone is always very friendly and very helpful. I've always felt like a very valued customer. You're not going to find better prices anywhere else and the service is top notch. The sales woman, Mary i believe is her name, is very helpful and friendly. The mechanic Jason is also very friendly and knows his stuff. I'll trust open air with my bikes any day. Open air is where it's at, they're on top of their game!"
By: john    waterman, IL
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"I have dealt with the mechanic Jason on several occasions and he and his staff have always been very helpful and friendly. He will go over your problem with you and your options for getting it fixed. Have also had good experience with the lady in parts department. "
By: Thomas    Sycamore, IL
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"I saw an ad for a used 4 wheeler that was taken in as a trade from a local farmer I saw the mini video clip of the 4 wheeler running on your website and I had to buy this unit. I had been looking online for 3 months before and found lots of used stuff that was no where near the quality or price that you had to offer I called and spoke with one of your Service people to get more info about this unit and promised him I would be there the next morning. He said he had a few parts to install on the unit but it would be ready to go the following day. I arrived after an hour and 20 minute drive there and it was well worth my time. I was greeted at the door and was not pushed at all and was happy from the start to finish on this purchase and I would gladly recommend this dealer to anyone who needed quilty products and service with some very nice people to work with as well start to end Thanks for everything all"
By: Gary    Antioch, IL
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"5 Star Excellence Dealer! Service with Jason second to none. Bob is First Class in customer sales and service, great place to do business. Put my collection of Yamaha Sno-Scoots on consignment through Bob and all sold quickly within a week! Wouldn't hesitate to recommend Open Air to anyone that wants a quality dealship that stands behind their sales and service. "
By: Fred    Plato Center, IL
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"Hi Mary, Dont know if you remember or not. We were in about a week ago . We were looking for a helmet for our 3 yr old. She had a fear of helmets. You tried your hardest for over an hour but our 3 yr old wouldnt give in. Never once did you get mad or pushed us away when you couldnt sell us something. That ment alot to us and we continue to past your info along. Thanks again, Jason Jorgensen Krupka Lake Hideaway Mercer, Wi 630.981.7177"
By: Jason    Geneva, IL
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"Jason and Bob recently repaired some issues on my snowmobile. I'll definitely take my snowmobile back to OpenAir PowerSports again. "
By: Anonymous    Hampshire, IL
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"Bob in sales,Mary @ the parts desk(and everywhere else) the guys in the back.......Jason and all the rest, These people are REAL,They are riders,I see them at the motorcycle shows,at the racetracks. They know the business!!! HEY EVERYBODY DO BUISNESS WITH THESE PEOPLE, I LOVE'EM"
By: Billy    Hampshire, IL
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"Thanks to Bob, Mary, Jason, and all the hard working staff at Open Air! I purchased 2 motorcycles from them , and sold annother on consignment, and will do more buisness in the future. Parts are recieved quickly as possible, Technical help is outstanding, The service is the best in the industry. If you love to ride , Open Air will help you love it more!"
By: Anonymous    Hinckley, IL
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"Jason did an excellent job repairing my Suzuki s40. Enjoying the ride is back! I can't stay off of it!!! Thanks for your excellent, professional service."
By: Gary    DeKalb, IL
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"Our experience with Open Air was to say the least, "Spectacular"! We were faced with supplying five 600 mules with many accessories in short order for a Lizzy Lift fleet addition four hundred miles away. We contacted a multitude of Kawasaki dealers in a three hundred mile radius, only to find none were interested in our situation. When we contacted Open Air they accepted the challenge willingly. Considering the amount of add on's requested, Bob, Mary, Jason and the Techs of Open Air produced five professionally mastered machines you would swear were created at the Kawasaki factory. On top of it all the machines were delivered three days ahead of schedule. We at Lizzy Lift are very appreciative of the professional and courteous service we received from the Open Air Team. We highly recommend purchase of machinery from Open Air. Sincerely Edward Bartus Lizzy Lift, Inc. "
By: Edward    Franklin Park, IL
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"What a wonderful staff. I would highly recommend Open Air for your next purchase or service work. Jason, Bob and Mary have been terrffic to work with - they really work hard at helping customers, especially new riders like me. Thank you!"
By: Lisa    Chicago, IL
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"We bought a Kawasaki Mule from an out-of-state dealer and unfortunately it did not start easily (although it was new, it had sat on the lot for a while). Brought it to Open Air and the machine runs beautifully now. It is like a different machine. All employees we were in contact with were very friendly and helpful. It is refreshing to see a business that cares about their customers. Although we did not purchase the mule at this dealership, from my experience I can say that your service department provides high quality service. "
By: Bev    Maple Park, IL
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"I had the best experience buying my new motorcycle from Bob. All the guys have been so help before, during and after buying my new Vulcan 900LT. I got a great deal! Would recommend them to anyone. "
By: Kelly    Sycamore, IL
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"Great new location and dealership. The staff is very friendly, courteous and knowledgable. I highly recommend Open Air. Thanks guys!"
By: James    Elgin, IL
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